Administrative Support Assistant

About the Role

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, you can make a difference in the lives of those impacted by a mental illness or developmental disability, helping them pursue their dreams and live fulfilling lives.

Responsibilities

• Answer incoming calls for regional offices and route calls correctly.
• Prepare and distribute information requests to aid in determining a Consumer's eligibility for services and manage requests through the process.
• Receive, review, file, and/or process Abuse/Neglect Inquiries/Investigations.
• Greet and assist visitors to the regional offices.
• Maintain vehicle/meeting room calendars and schedules for both.
• Receive and distribute mail and faxes.
• Create documentations, flyers, and presentations.
• Coordinate employee-related events.
• Attend required meetings.
• Demonstrate flexibility in completing other tasks from Assistant Directors.

Requirements

• 0-1 years of relevant work experience.

Qualifications

Preferred Qualifications

• Knowledge of general office practices.
• Proficiency in Microsoft 365 programs.
• Excellent organization and communication skills.

Desired Qualifications

• Lean Six Sigma yellow belt or higher certification.
• U/R Training.

Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Location

This position will be domiciled in the Springfield Regional Office or Joplin Satellite Office.

Schedule

8:00 AM to 5:00 PM, Monday through Friday

Benefits

The State of Missouri offers an excellent benefits package that includes:

• A defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Your total compensation is more than the dollars you receive in your paycheck. For a comprehensive view of benefits, visit the Total Compensation Calculator.