Administrative Supervisor - Kelsey Seybold Clinics: Eldridge and WestChase

Explore opportunities with Kelsey‑Seybold Clinic, part of the Optum family. Work at one of 40+ Houston locations and help drive higher quality, higher patient satisfaction, and lower total costs. This position will be split between the Eldridge and Westchase Kelsey‑Seybold Clinics.

Primary Responsibilities

• Provide leadership to administrative and nursing staff working with the Service Business Unit (SBU).
• Report to the Clinic Administrator or Ambulatory Care Director.
• Assure high‑quality administrative service to Kelsey‑Seybold patients.
• Implement standards, policies, and procedures formulated and recommended by Kelsey‑Seybold Clinic.
• Directly supervise administrative staff in small clinics where the Clinic Administrator oversees more than one SBU.
• In very large clinics (e.g., West and The Main Campus), supervise two or more coordinators or large administrative support departments.

Required Qualifications

• High School diploma or equivalent.
• 4+ years medical office experience, including face‑to‑face customer service, cash handling, patient registration, appointment scheduling, medical billing, charge entry/capture, and knowledge of managed care.
• 1+ years of medical office supervisory experience, or 4+ years of KSC medical office experience in a coordinator or leadership capacity.
• Proven basic PC literacy (alpha/numeric forms entry).
• Excellent communication and interpersonal skills.
• Basic math ability (10‑key touch).
• Ability to speak, understand, and write English.

Preferred Qualifications

• 5+ years experience in medical insurance/managed care, cash handling, cash close‑out, and direct face‑to‑face customer service.
• Proficiency with Microsoft Word and Excel.
• Bilingual – English/Spanish.

Pay

The salary for this role will range from $60,200 – $107,400 annually based on full‑time employment. Pay is based on several factors including, but not limited to, local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution (subject to eligibility requirements).