Administrative Supervisor

SUMMARY

The Administrative Supervisor supports the Administrative Manager in overseeing daily administrative operations across Pediatric subspecialty divisions. This role provides direct supervision to Administrative Medical Coordinators and is responsible for payroll oversight, time and attendance monitoring, performance evaluations, staff coaching, and administrative workflow oversight.

Job Duties & Essential Functions

• Support the Administrative Manager in overseeing divisional administrative operations by coordinating staff activities and reinforcing standardized workflows.
• Directly supervise Administrative Medical Coordinators, providing day-to-day guidance, coverage coordination, coaching, and issue resolution.
• Provide administrative oversight of residency program operations, with primary programmatic authority retained by the Vice Chair for Education, supporting ACGME compliance, accreditation activities, trainee evaluations, duty hour monitoring, recruitment processes, and educational events.
• Review, approve, and monitor payroll, timekeeping, attendance, and leave usage to ensure accuracy and compliance with institutional policies.
• Collaborate with the Manager to conduct regular performance check-ins and complete employee performance evaluations.
• Address performance concerns in real time and partner with the Administrative Manager and Human Resources on corrective actions.
• Identify workflow inefficiencies, scheduling risks, or access barriers and escalate recommendations.
• Aid in ensuring adherence to departmental, CPMP, and institutional policies.
• Assist with special projects and operational initiatives as assigned.

Required Education & Qualifications

• Associates degree or four (4) years of experience in operations or healthcare management.
• Three (3) years of administrative experience in operations or healthcare setting.
• Familiarity with clinical scheduling, prior authorizations, and patient access workflows.
• Demonstrated ability to lead teams in a complex healthcare or academic environment.
• Excellent communication, organizational, and conflict resolution skills.
• Proficiency in Microsoft Office Suite and EMRs.

Preferred Qualifications

• One (1) year of supervisory experience with demonstrated ability to lead, coach, and develop staff.
• Experience in academic medicine or a large healthcare organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management.

Compensation

The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.