Administrative Supervisor

Position Summary

Join the City of Albuquerque’s Community Events Team! Hiring for a hardworking and organized individual to help support the team that is responsible for planning the City’s events and programs including the Twinkle Light Parade, the ABQ Summerfest Series, Freedom 4th, the Old Town Summer Concert Series, Special Event Permitting, and much more. Submit your application today!

About the role

Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for performing a variety of clerical and administrative support duties within an assigned department or division; establish schedules and methods for providing clerical and administrative support services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.

Responsibilities

• Establish schedules and methods for providing clerical and administrative support services;
• Identify resource needs;
• Review needs with appropriate management staff;
• Allocate resources accordingly;
• Participate in the development of policies and procedures;
• Monitor work activities to ensure compliance with established policies and procedures;
• Make recommendations for changes and improvements to existing standards and procedures;
• Recommend and assist in the implementation of goals and objectives;
• Implement approved policies and procedures;
• Respond to public inquiries in a courteous manner;
• Provide information within the area of assignment;
• Resolve complaints in an efficient and timely manner;
• Receive and review a variety of applications, forms and documents;
• Ensure completeness and accuracy;
• Approve documents as needed;
• Create and maintain complex filing systems for personnel files, accounting reports and payroll documentation;
• Prepare and process documents and forms needed for assigned department or division functions including personnel, accounting and payroll;
• Operate and maintain diverse office equipment such as fax machines, copiers, computers, printers, box office software and hardware, as well as manage a postage meter;
• Serve as the liaison for assigned department or division with other City departments, divisions and outside agencies;
• Negotiate and resolve complaints, concerns and issues;
• Perform the more technical and complex tasks of the work unit including documentation and processing of important information;
• Participate in the selection of division staff;
• Provide or coordinate staff training;
• Work with employees to correct deficiencies;
• Implement discipline procedures;
• Prepare analytical and statistical reports on operations and activities.

Requirements

• Associate's degree from an accredited college or university in business technology or a two (2) year technical certificate in office administration;
• Four (4) years of clerical or administrative support experience;
• To include one (1) year of supervisory or lead experience.

Qualifications

• Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire.
• Possession of a City Operator’s Permit (COP) within 6 months from hire date.

Skills

Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.

Benefits

N/A

Pay

N/A

Schedule

N/A