Administrative Supervisor

About the role

The City of Albuquerque’s Community Events Team is seeking a dedicated and organized individual to join their team. The position involves supporting the planning and execution of various city events including the Twinkle Light Parade, ABQ Summerfest Series, Freedom 4th, and the Old Town Summer Concert Series.

Responsibilities

• Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for performing a variety of clerical and administrative support duties within an assigned department or division.
• Establish schedules and methods for providing clerical and administrative support services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the development of policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements to existing standards and procedures.
• Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures.
• Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Create and maintain complex filing systems for personnel files, accounting reports and payroll documentation.
• Prepare and process documents and forms needed for assigned department or division functions including personnel, accounting and payroll.
• Operate and maintain diverse office equipment such as fax machines, copiers, computers, printers, box office software and hardware, as well as manage a postage meter. Additionally, tasked with ordering necessary office supplies.
• Serve as the liaison for assigned department or division with other City departments, divisions and outside agencies; negotiate and resolve complaints, concerns and issues.
• Perform the more technical and complex tasks of the work unit including documentation and processing of important information.
• Participate in the selection of division staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Prepare analytical and statistical reports on operations and activities.

Requirements

• Associate's degree from an accredited college or university in business technology or a two (2) year technical certificate in office administration.
• Four (4) years of clerical or administrative support experience; and one (1) year of supervisory or lead experience.

Additional Requirements

• Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire.
• Possession of a City Operator’s Permit (COP) within 6 months from hire date.

Working Conditions

• Environmental: Office environment; exposure to computer screens.
• Physical: Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.