Administrative Services - Transcriptionist

Job Summary

At The Cincinnati Insurance Companies, we seek individuals who share our commitment to excellence and integrity. Our Administrative Services department is now hiring a Transcriptionist I to support claims operations and help us achieve our mission of being the best company serving independent agents.

Responsibilities

• Transcribe recorded statements
• Upload completed transcripts to CMS
• Support claims operations
• Help the team meet established service level agreements
• Provide support to headquarters and field claims teams

Requirements

• Self-motivated attitude
• Customer-focused mindset
• Able to manage multiple tasks and priorities
• Strong organizational and time management skills
• Effective verbal and written communication skills
• Goal-oriented approach to work
• Abstract thinking and problem-solving abilities
• Able to work collaboratively and independently
• Strong attention to detail
• Ability to produce accurate work
• Proficiency in Microsoft Outlook and Word
• Knowledge of transcription software and foot pedal operation (preferred)

Qualifications

• High school diploma or equivalent

Benefits

• Cash bonuses and stock incentives based on company and individual performance
• Hybrid work options available in select departments at our Headquarters in Fairfield, Ohio
• Comprehensive benefits package

Pay

The pay rate for this position is $14.00 an hour.

Schedule

This role is based at our Headquarters in Fairfield, Ohio. Hybrid work options are available in select departments.