Administrative Services Order Specialist I- Mon-Frid, 11:am-7:30pm

About the role

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Administrative Services Order Specialist I for our Columbus, Ohio location. As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Provide excellent customer service for sales reps, customers, and internal staff as calls are received
• Manage the flow of orders held in the order maintenance queue according to the assigned schedule
• Manage the hold for orders in the pending submissions queue
• Respond same day to all voicemails, emails, and Teams messages received within working hours
• Perform other duties as assigned by the Administrative Services Trainer, Administrative Services Assistant Manager, or Administrative Services Manager

Qualifications

• High School diploma, GED, or equivalent
• 0‑1 years experience in a customer service, clerical, or similar role
• Proficiency in Microsoft Office Applications (AX, Excel, Word, etc)
• Ability to communicate with co‑workers, supervisors, and managers in both written and verbal form
• Ability to read and write small letters and numbers; ability to make arithmetic calculations; and ability to understand and follow written and oral instructions
• Successful completion of a ninety (90) day orientation period

Schedule

Monday‑Friday, 11:00 am – 7:30 pm; fully on‑site.

Pay

$21‑$23 per hour.

Benefits

• Health, dental and vision insurance
• Company sponsored life, optional life and disability insurance
• Health Savings Accounts and Flexible Spending Accounts
• 401(k) plus match
• Tuition Assistance
• Paid Parental Leave
• Paid Time Off (PTO)
• Dress for your Day dress code
• Paid holidays