Administrative Services Order Specialist I - 6:00am-2:30pm

Responsibilities

• Provides excellent customer service for sales reps, customers, and internal staff as calls are received.
• Manages the flow of orders held in order maintenance queue according to the assigned schedule.
• Responsible for managing the hold for orders in the pending submissions queue.
• Responds same day to all voicemails, emails, and Teams messages received within working hours the same day.

Qualifications

• High School diploma, GED, or equivalent
• 0-1 years experience in a customer service, clerical, or similar role
• Proficiency in Microsoft Office Applications (AX, Excel, Word, etc)
• The ability to communicate with co-workers, supervisors, and managers in both written and verbal form
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

• This role is Monday-Friday 6:00am-2:30pm
• This role is fully on-site
• We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.