Administrative Receptionist

Primary Duties And Responsibilities

• Meet and greet guests; help in answering questions, provide directions to locations within our facility as well as to various amenities and services.
• Inquiry, inform guests of amenities and walking distance locations.
• Offer solutions to any guest complaints and problems; follow up to ensure customer satisfaction.
• Refer unusual or difficult questions and problems to Guest Services Lead to ensure proper resolution.
• Ticket printing
• Assisting Admin with data entry, outgoing calls etc.

Qualifications

• To be successful in this position, you must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

Skills And Abilities

• Demonstrate excellent communication and interpersonal skills among all levels of staff and clientele.
• Provide customer service in a professional considerate manner.
• Work effectively with diverse groups of people among all levels within an organization.
• Excellent record of dependability, reliability, and integrity.
• Self-motivated, and flexible to change
• Available to work a varied schedule including daytime, mornings, evenings, weekends and holidays

Working Conditions

• Position requires standing, mobility and standing up to 3/4 of scheduled work time.
• This position is subject to adverse weather conditions.
• Requires radio usage of a two-way hand-held radio.