Administrative/Program Support Coordinator III, GCCIS- School of Interactive Games & Media

Essential Duties & Responsibilities

• Ensures the smooth operation of day-to-day office tasks by coordinating with other departments and assisting with various administrative functions as needed
• Handles front desk activities by greeting visitors, answering phones, and providing customer support
• Serves as the 1st point of contact for assigned area
• Captures and maintains faculty and adjunct personnel database in concert with the IGM School Manager
• Facilitates the setup of faculty accounts for new faculty and adjuncts
• Processes faculty course overload forms
• Generates and maintains adjunct faculty contracts and processes adjunct paperwork
• Processes additional pay and summer pay paperwork for faculty
• Make travel arrangements for IGM faculty, school guests, and other members of the RIT community as needed
• Develop itineraries and process logistics, reimbursement, and requests for these constituencies
• Assist in Search; work closely with the Search Chair and candidates to develop itineraries, travel arrangements, reimbursement, etc.
• Oversee all external communications for the School
• Act as the social media voice of the School by creating engaging social media content that communicates successes, events, and activities
• Author and distribute a weekly newsletter for current students and develop an alum newsletter to be distributed as determined by the Director
• Update School bulletin boards and have the ability to update websites as needed
• Develop an events calendar for each semester and coordinate ad-hoc staff and/or faculty task forces as needed to execute yearly event plans and goals for IGM students, along with the assistance of the Ambassador Team
• Manage and coordinate IGM's student Ambassador Program
• Promote programs to gain interest from current students
• Hire, train, and supervise paid ambassadors (3-4 students) who meet with prospective students/families in coordination with the Associate Director
• Meet with the ambassador team and guide events and expectations for IGM open houses, accepted open houses, orientation, and other events
• Determine spending and manage the budget for the student ambassadors' program
• Participate in School and university events such as orientation, commencement, and open house

Requirements

• Associate's degree in related field
• 5 years of related experience

Qualifications

• Knowledge of administrative processes, including supply ordering, inventory tracking, and facilities management
• Knowledge of human resources practices, including onboarding, payroll processing, and employee records management
• Skills in scheduling, organizing, and coordinating meetings, appointments, and events for multiple stakeholders
• Ability to communicate clearly and professionally with internal and external stakeholders, addressing inquiries and providing assistance
• Ability to handle confidential information with discretion, ensuring compliance with organizational and legal privacy standards

Benefits

Not specified

Pay

$19.65-$31.45 per hour

Schedule

Hybrid