Administrative Program Support 1

This full-time, renewable term appointment supports the UConn Speech and Hearing Clinic by combining front-facing administrative operations with specialized support of audiology and hearing aid services.

Responsibilities

• Provides general office support to the clinic, including answering phones, responding to inquiries, and directing calls.
• Coordinates a variety of data processing functions central to the clinic's needs; supports schedules and produces routine computer reports.
• Reviews records and data for accuracy, reconciles differences, and works with other staff and university offices to identify errors and make corrections.
• Maintains and supports schedules for multiple providers in both Speech and Audiology.
• Supports patient intake procedures and accepting payments.
• Compiles data and prepares statistical reports used to monitor or assess department activities, programs, and services or project future needs.
• Monitors office supply inventory and coordinates maintenance for clinic equipment.
• Assists in preparation of budgets and monitors expenditures.
• Provides support to Audiology clinic for management of patient devices including shipping devices to manufacturers, processing/tracking orders from the clinic, and communicating directly with patients regarding equipment pick-ups.
• Maintains inventory of audiology supplies and infection control materials.
• Supports student employees.
• Performs related work as required.

Requirements

• Associate’s degree in related field and two to three years of related experience OR four years of experience in a full-time, professional administrative support position in a healthcare setting.
• Demonstrated communication, interpersonal, writing, and administrative skills.
• Experience with recordkeeping systems, computer programming methods, data organization and management, basic accounting principles, and Microsoft Office and related software applications.
• Demonstrated experience working collaboratively and effectively in a team environment.

Preferred Qualifications

• Experience in a health care setting.
• Experience working with hearing aid technology.
• Point of Sale experience.

Benefits

• Employee and dependent tuition waivers at UConn.
• Competitive salary.
• Outstanding benefits package.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).