Administrative Support 1

Essential Duties and Responsibilities

• Provide backup coverage for the receptionist position, including answering incoming calls and assisting visitors.
• Provide administrative support to branch staff by performing tasks including but not limited to copying, scanning, inventory, data entry, redacting, distributing faxes, document preparation, and processing of incoming and outgoing mail.
• Process public records requests in accordance with policies and procedures.
• Open new grievance files in the case management system, and record investigator costs and charges.
• Cookinate conference room scheduling and manage meeting requests to prevent conflicts.
• Set up conference room, including video equipment and meeting arrangements.
• Troubleshoot office equipment issues and place service calls.
• Replace toner, postage ink, and refill paper in copiers daily.
• Maintain cleanliness and organization of shared spaces, including kitchen, copy, and conference areas daily.
• Restock supplies as needed.

Knowledge

• Professional office procedures and practices
• Computers, scanning equipment, and copiers
• Adobe Acrobat

Skills

• Windows
• MS Word
• Databases
• MS Excel
• Typing and data entry

Abilities

• Organize and prioritize work
• Multi-Task
• Answer telephones efficiently, courteously and professionally
• Communicate effectively and professionally, both verbally and in writing
• Operate well under pressure and in a team atmosphere
• Pay attention to detail
• Learn new computer databases
• Create ADA compliant forms and documents using Adobe
• Follow written and verbal instructions
• Type 45 correct words per minute
• Sit for long periods of time
• Hear and converse over the telephone
• Key/work frequently on a computer
• Lift 5 to 10 lbs

Benefits

Excellent benefits package including employer paid pension contribution.

Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).