Administrative Operations Representative - Business Support Services

Essential Job Functions And Responsibilities

• Document production support – Handles scanning, print production, and assembly tasks like binding, folding, cutting, and packaging.
• Equipment operation – Runs and supports digital print/production equipment including copiers, printers, and finishing devices.
• File preparation – Formats print-ready files, ensuring proper alignment and page setup before production.
• Quality control – Performs checks on printed materials for accuracy, completeness, and adherence to specifications.
• Print queue management – Monitors queues and prioritizes jobs based on urgency, deadlines, and customer needs.
• Troubleshooting & upkeep – Resolves basic equipment issues, escalates complex ones, and keeps work areas stocked and operational.
• Customer support – Assists internal customers with print submissions, greets visitors, and screens/routes incoming calls.
• Data entry – Inputs data into systems and conducts basic accuracy checks.
• Technology coordination – May assist with new hire setup, hardware requests, and user access requests.
• Workload & communication management – Juggles multiple tasks, meets deadlines, adapts to changing priorities, and clearly communicates job status to internal customers.

Job Requirements

• Possesses organizational abilities to manage multiple tasks efficiently.
• High attention to detail related to communications, scheduling, and recordkeeping.
• Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively.
• Develops working knowledge of department operations, policies, and procedures.
• Excellent interpersonal and communication skills.
• Demonstrates interpersonal and communication skills.
• Proven ability to handle confidential information with discretion.

Physical Requirements

• Requires continuous and prolonged walking and standing.
• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
• May require overhead reaching and grabbing.
• Requires regular and predictable attendance (may be required to work in a physical office location).
• Requires ability to conduct visual inspections.
• May require ability to operate a motor vehicle.

Business Unit AFG Business Support Services

• Benefits – Competitive benefits packages for full-time and part-time employees.
• Medical, dental, and vision coverage.
• Wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Paid Time Off and paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Commuter benefits.

Compensation

• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.
• Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
• Learn more at http://www.gaig.com/careers.