Administrative Support Representative

Position Summary

The Administrative Support Representative is responsible for working with the supervisor on all issues to ensure all are documented, resolved, and all action plans and resolutions are communicated.

Key Deliverables

• Be the point person supporting the managers, make them run effortlessly.
• Serve as the liaison for the customers.
• Capture Data, Track Data, Import Data, Report Data, Live in all things around clean, accurate DATA.
• Paperwork Guru...From the Drivers, Claims, Returns, and everything in between, it is your paperwork.
• Superstar deadline oriented, treat missing a deadline like stepping on a Lego...ouch.
• Be the right hand to Operations to prioritize business and need to know information.
• Lead by example, be a utility player that the team admires because the positive attitude and the ability to get things done.

Required Experience and Skills

• Proven success in administrative role and as a leader.
• Prior success within Logistics, Transportation or Supply Chain industries (preferred).
• Microsoft Suite skills, Outlook, Excel, PowerPoint....use technology to work smart and get the job done well.
• Excellent data management skills.
• Strong communication across the organization, with our customers, with our supporters and the team.
• Strong organizational skills with the ability to prioritize multiple tasks and the flexibility to handle multiple competing priorities.
• Solve problems by bringing solutions that are both in the box and out.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.

Supervisory Responsibilities

This position has supervisory responsibilities.

Position Type / Expected Hours of Work

This is a full-time position, with a minimum expectation of 32 hours per week. Additional hours may be required as dictated by business needs, including occasional evenings or weekends.

Travel

This position may require occasional travel up to 5%.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, copier, and phone.

Physical Demands

The physical demands described here are representative of those that a team member must meet to perform the key deliverables of this job successfully. While performing the duties of this job, the team member is regularly required to listen, communicate verbally and in writing, sit for extended periods of time working on a computer, and lift up to 15 pounds at a time.

Other Duties

This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change per location based on business needs as well as change at any time with or without notice.