Administrative Operations Coordinator

About the role

The Administrative Operations Coordinator provides comprehensive administrative support to the Campus President, faculty, and staff, ensuring efficient daily operations. This role performs general office functions, supports compliance and accreditation efforts, and coordinates onboarding documentation for new hires. The position also plays a key role in organizing campus events, maintaining records, and supporting communication across departments.

Responsibilities

• Serve as the first point of contact for faculty, staff, students, and visitors, providing information and administrative support
• Coordinate and track new hire documentation, including I-9 compliance and credential verification
• Maintain organized records and filing systems for personnel, compliance, and accreditation documentation
• Assist with scheduling meetings, campus events, and coordinating leadership calendars
• Prepare and distribute reports, correspondence, and official documents
• Support accreditation and regulatory processes by gathering and submitting required documentation
• Coordinate with internal teams and state agencies to process periodic updates of application surveys and compliance documents
• Coordinate office supply inventory and manage orders
• Assist with special projects assigned by campus leadership
• Other duties as assigned

Qualifications

• High school diploma or GED (required); Associate’s degree in business or related field (preferred)
• Minimum of three (3) years of administrative experience (required)
• Experience in post-secondary education (preferred)

Skills

• Apply knowledge and skills to complete tasks with minimal supervision
• Identify straightforward problems and recommend potential solutions
• Communicate clearly and effectively with peers and stakeholders
• Demonstrate active listening and empathy in interactions
• Participate in presentations or facilitate small group discussions
• Manage multiple tasks in a dynamic environment
• Use productivity software and collaboration tools with confidence
• Show initiative and accountability for assigned outcomes
• Perform routine tasks and seek guidance for new situations
• Build strong customer relationships and deliver customer-centric solutions
• Achieve results consistently, even in tough circumstances
• Develop and deliver multi-mode communications tailored to diverse audience needs
• Seek new growth opportunities and challenges through formal and informal development channels
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering, and category flexibility
• Use good judgment, problem-solving, and decision-making skills
• Maintain confidentiality and manage sensitive information with discretion
• Work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Gain, understand, and apply information and data as it relates to essential functions of the position
• Foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at an assigned company location. Employees must be able to safely ambulate when on company premises. This position is designated as On Campus or On Site; work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Local travel required (up to 5%).