Administrative Operations Coordinator

About the role

The Administrative Operations Coordinator at Sparkbit360 will take ownership of workflow control within marketing and public-relations strategy, campaigns, content, brand storytelling, creative execution, client service, and performance insight. In practice, the role is administrative operations coordination within brand campaign operations, with decisions grounded in current records rather than memory or guesswork.

The role is working well when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

Responsibilities

• Coordinate the workflow by helping the team track unresolved exceptions through closure.
• Review the workflow by documenting process issues that repeatedly slow execution.
• Maintain the workflow by keeping recurring work organized by owner and status.
• Track the workflow by checking incoming requests for completeness.
• Own the workflow by routing work to the correct next step.

Qualifications

• Use Issue Escalation and Record Management confidently when carrying out administrative operations coordination.
• Apply Reporting without losing track of exceptions, owners, or deadlines.
• Document Operations Coordination decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Administrative Support, especially when escalation is required instead of assumption.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.