Administrative & Marketing Assistant

About the role

Deeper Than Color is a team of highly skilled clinicians dedicated to social justice-oriented psychotherapeutic support, serving a diverse clientele. We believe healing and thriving requires acknowledging the harm caused by complex systems of oppression while embracing the strengths rooted in history and cultural heritage. Our work fosters mental freedom, happiness, and community well-being. We offer virtual therapy, DEI consulting, and training, while expanding our group wellness coaching and corporate wellness services. As we grow, we seek a patient, professional, and highly organized individual to serve as an Administrative & Marketing Assistant, supporting both practice operations and brand outreach.

Responsibilities

• Provide administrative and time management support to the Founder/CEO and clinicians.
• Manage practice calendars and assist clinicians with scheduling.
• Conduct phone screenings and consultations with potential clients.
• Schedule initial client appointments and manage correspondence.
• Answer phones, emails, and social media inquiries professionally.
• Handle billing management and process payments.
• Follow up with clients/customers via thank-you notes and reminders.
• Maintain organized communication flow and client data reporting.
• Develop and execute marketing campaigns aligned with our mission.
• Manage social media platforms, including content creation, scheduling, and engagement.
• Support email marketing efforts and audience outreach.
• Conduct market research and analyze trends to enhance marketing strategies.
• Affirm website content for brand consistency.
• Collaborate with team members to ensure clear storytelling and messaging.

Qualifications

• Prior experience as an administrative assistant.
• Prior experience with social media marketing.
• Prioritize experience with medical billing (or willingness to learn).
• Experience with Adobe Professional, Canva, G Suite, Microsoft Office, Excel, and PowerPoint.
• Strong attention to detail with highly organized work habits.
• Ability to multitask and prioritize effectively in a remote setting.
• Familiarity with LinkedIn, Facebook, Instagram, and Twitter marketing strategies.
• Experience with Canva, Mailchimp, SEO, and analytics tools preferred.