Administrative Manager

Duties And Responsibilities

• Manage day-to-day facility operations for the 13,000-square-foot Northville office, ensuring a welcoming, professional, and well-maintained environment for staff, clients, and visitors
• Oversee facility maintenance and upkeep; coordinate with maintenance vendors and service providers
• Manage vendor contracts and help negotiate service agreements (cleaning, maintenance, IT support, food service, etc.)
• Process and reconcile facilities-related purchase orders, invoices, and expenses; ensure compliance with approved budgets and procurement policies
• Manage shipping, receiving, and office supply inventory; anticipate supply needs and maintain adequate stock of pantry items and general office supplies
• Cooking and hospitality: Coordinate visitor check-ins, security protocols, and badge access; ensure guests feel welcomed and supported during their time at the facility
• Handle coat check and arrival logistics for visitors when necessary
• Coordinate on-site meetings, town halls, and workplace events; manage room reservations, room configuration, event setup, and day-of operational support
• Plan and organize office outings and team-building activities that reinforce the dynamic, energetic culture of the organization
• HR & IT Liaison: Serve as the primary point of contact between the Northville office and HR; coordinate onboarding, offboarding, workplace policies, and employee-related logistics for Northville office staff
• Serve as the primary IT liaison; coordinate technology issues, hardware requests, software access, and IT support for the office with outside vendors and CPA.com IT team
• Facilitate communication between local staff and corporate HR and IT teams
• Support workplace culture initiatives and ensure alignment with CPA.com values and policies
• Executive Support: Provide high-level administrative support to the EVP of Growth & Professional Services, including calendar management, meeting coordination, and travel arrangements when needed
• Anticipate needs and work proactively to support executive priorities and office operations
• Maintain discretion and confidentiality with sensitive information
• Support additional ad-hoc responsibilities and special projects as assigned by leadership

Qualifications

• 3+ years of experience in office management, facilities management, operations, or a related field; or equivalent combination of executive assistant, hospitality, and facilities coordination experience
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to build relationships with staff, vendors, and external partners
• Exceptional organizational and time-management abilities
• Attention to detail and ability to manage multiple priorities simultaneously
• Proactive problem-solving mindset and resourcefulness
• Proficiency with Microsoft Office (Word, Excel, Outlook) and basic office management software
• Ability to work independently and as part of a team
• Genuine interest in fostering a dynamic, inclusive workplace culture
• Flexibility and adaptability to changing business needs
• Physical ability to manage the office environment, including setup/breakdown of events and coordination of larger facilities tasks
• Must be available to work on-site full-time, five days a week, 9:00 AM–5:00 PM