Jobs · Information Technology · Pennsylvania

Administrative Entity Support Manager

Service Access & Management, Inc. · State College-DuBois Area · 1 mo ago
Information Technology$45k/yrFull-time

About the role

As a Program Manager within our Administrative Entity (AE) team, you'll play a vital role in supporting individuals with intellectual and developmental disabilities by facilitating intakes and determining eligibility for ODP services. This position is ideal for someone who is knowledgeable about waiver regulations, highly organized, and passionate about equitable access to services.

Core Responsibilities

  • Conduct intake interviews for individuals seeking services under the ID/A Waiver
  • Determine eligibility in accordance with Office of Developmental Programs (ODP) regulations
  • Ensure compliance with all AE and ODP requirements
  • Represent SAM in meetings and trainings hosted by ODP and other partners
  • Develop and maintain collaborative relationships with state and county stakeholders
  • Provide oversight to promote efficient and ethical service delivery
  • Support system accountability and enhance stakeholder satisfaction
  • Remain current with regulatory updates and apply them to daily practices

Qualifications

  • A master’s degree and at least one year of experience working directly with individuals with developmental disabilities, OR
  • An associate’s degree (or 60 credits) and at least four years of related experience, OR
  • Strong decision-making, time management, and problem-solving skills
  • A commitment to compassionate, person-centered support
  • A valid driver’s license and reliable transportation
  • Required clearances (Act 33, Act 34, FBI fingerprinting) and drug screening
  • Ability to lift up to 15 pounds and work in an open office environment
  • Willingness to travel throughout the service area as needed

Employee Benefits

  • No monthly premium for employee-only health insurance
  • Single-stream PTO (36 days) + 11 paid holidays
  • Employer matching 401k – up to 5%
  • Recognition and wellness initiatives and rewards

Location & Schedule

This position is based in Clearfield County, Pennsylvania. Work is fully in office at our Dubois, PA location. Office hours are Monday through Friday, 8:30 AM to 4:30 PM.

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