Administrative Coordinator - Student Services (School of Social Work)

About the role

The Administrative Coordinator supports all administrative functions in the Student Services office and the Field Practicum Staff members. The role is highly student-facing and involves:

• Maintains and updates files and records on multiple processes within the department
• Schedules interviews and appointments for the academic advisors
• Manages the administrative process for the graduate form submission, ensuring proper submission, processing, and flow up
• Updates and posts semester schedules and other relevant information on the departmental website and internal pages
• Drafts and sends out multiple forms of correspondences to students and faculty
• Affords assistance with the planning, coordination and logistics of special events, awards coordination, commencement and other school/departmental related events
• Affords assistance with the preparation of PowerPoints and other presentations materials needed by the Director for presentation at faculty meeting and student activities
• Liaises with internal and external stakeholders in an effort to update them on departmental processes and procedures
• Supervises the college assistants in the department
• Affords assistance to the Dean’s office by providing office coverage and other administrative processes on an ad hoc basis

Responsibilities

Maintains and updates files and records on multiple processes within the department

Schedules interviews and appointments for the academic advisors

Manages the administrative process for the graduate form submission, ensuring proper submission, processing, and flow up

Updates and posts semester schedules and other relevant information on the departmental website and internal pages

Drafts and sends out multiple forms of correspondences to students and faculty

Affords assistance with the planning, coordination and logistics of special events, awards coordination, commencement and other school/departmental related events

Affords assistance with the preparation of PowerPoints and other presentations materials needed by the Director for presentation at faculty meeting and student activities

Liaises with internal and external stakeholders in an effort to update them on departmental processes and procedures

Supervises the college assistants in the department

Affords assistance to the Dean’s office by providing office coverage and other administrative processes on an ad hoc basis

Qualifications

• Bachelor's Degree required.
• PREFERRED QUALIFICATIONS: Two years of experience working in academic setting.

Skills

Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.

Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.

Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.

Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.

Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.

May supervise office staff and student workers.

Performs related duties as assigned.

Benefits

CUNY offers a comprehensive fringe benefit package comprised of health insurance, pension and other retirement benefits, paid time off, and vacation time.

Pay

$63,003 - $72,236, Salary commensurate with education and experience.

Schedule

N/A