Administrative Coordinator - On Call - Rehabilitation

Summary Of Position

The Administrative Coordinator will provide administrative support that includes: managing schedules, managing referrals, creating staff schedules, managing work queues, calling patients, scheduling appointments, and providing front desk coverage.

Qualifications

• Education: High School Diploma or GED preferred
• Preferred: College level or vocational school coursework in subject matters related to health care and administrative support services.
• Experience: 2-3 years' experience providing administrative support in an office environment. Experience in a healthcare environment preferred. At least one (1) year experience in a customer service environment with clients, staff and volunteers of diverse educational, socio-economic and cultural backgrounds.

Knowledge/Skills/Abilities

• Ability to work independently, as well as part of a team, and effectively manage and prioritize conflicting demands
• Excellent listening, verbal and written communication skills
• Excellent interpersonal skills; personable with a customer service focus
• Energetic, professional, self-motivated and independent thinker
• Critical thinking skills, decisive judgment and ability to work with minimal supervision
• Ability to multitask
• Superior organizational skills required; project management skills preferred
• Ability to maintain a positive demeanor in a highly demanding environment
• Knowledge of medical terminology
• Excellent interpersonal skills
• Sufficient computer skills are required to complete an online application and pre-employment/annual online learning requirements
• Ability to effectively communicate in English. Bi-lingual abilities preferred.

Physical Demands

• While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
• The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• Lifts, positions, pushes and/or transfer patients.
• The employee must occasionally lift and/or move up to 50 pounds.

Working Conditions

• Normal office environment.
• The noise level in the work environment is usually quiet to moderate while in the office.
• Occasional travel to various health system locations.