Administrative Coordinator of Communication Sciences and Disorders and Teacher Education

Elmira College is a private liberal arts college located in the Finger Lakes region of New York. The College was the first to offer a comprehensive curriculum for women and is home of the Center for Mark Twain Studies.

About the role

The Administrative Coordinator of Teacher Education supports programmatic expectations for professional accreditation and certification standards at Elmira College, including NYSED, NC-SARA, and AAQEP, and supports the daily operations of the Speech and Hearing Clinic. This position is essential for maintaining compliance in the Department of Communication Sciences and Disorders (CSD) and undergraduate Teacher Education programs. It also serves as the first point of contact for patients and families, ensuring efficient administrative operations and a clean, welcoming clinic environment.

Responsibilities

• Assist with collection of data for the Department of Communication Sciences and Disorders and the undergraduate Teacher Education programs, including data mandated by NYSED and AAQEP.
• Provide instructions for students to complete federal and state mandated certifications/clearances.
• Assist with student placements, ensure clear communication with cooperating teachers, and confirm placement reports are completed.
• Ensure the completion of institutional recommendations and provide students on the individualized pathway with clear instructions.
• Provide administrative support to the Chair of Teacher Education and Teacher Education faculty.
• Provide administrative support to the Chair of Communication Science and Disorders and CSD faculty.
• Participate in cross-training to provide operational support and maintain continuity of services.
• Support Elmira College’s Speech and Hearing Clinic:
  • Support overall clinic operations through collaboration with faculty, staff, and student clinicians.
  • Greet patients and visitors in a professional and courte manner; schedule appointments, manage provider calendars, and coordinate patient flow.
  • Answer phone calls, respond to emails, and assist with general inquiries.
  • Register patients, verify payment information, and maintain accurate patient records.
  • Process purchases, invoices, reimbursements, and other financial transactions in a timely manner.
  • Perform other front-office administrative duties.
  • Prepare and organize clinical documents and office correspondence.
  • Order and maintain office and clinic supplies.
  • Coordinate communication between patients, clinicians, and outside providers as needed.
  • Assist with general office projects and administrative support.
  • Maintain the cleanliness and organization of reception, waiting, therapy, and administrative areas throughout the workday.
  • Disinfect commonly touched surfaces, toys, therapy materials, and equipment in accordance with clinic infection control procedures.
• Serve as receptionist at the desk in the Speech and Hearing Clinic (80%) and the Teacher Education Office (20%).
• Assist with monitoring and management of departmental and clinic budgets in accordance with institution’s policies and procedures:
  • Monitor expenditures, reconcile accounts, and maintain accurate financial records.
  • Prepare budget reports and provide financial information to department leadership to support planning and decision-making.
• Participate in and support occasional evening and weekend clinics, outreach activities, recruitment events, open houses, and other departmental events as needed.
• Assist the Provost in tracking and maintaining a comprehensive list of articulation agreements.
• Contact current and potential articulation agreement partners with curricular updates at least twice a year on behalf of Elmira College.
• Other duties as assigned by Chair of Teacher Education, Chair of CSD, and Advisor of Graduate and Professional Studies.

Requirements

• Associate’s degree is preferred.
• Experience working in an office environment; experience in an educational setting a plus.
• Computer skills: Microsoft Word & Excel, email, Google Docs.
• Strong organizational skills.
• Personable, able to work with diverse populations.

Schedule

Nonexempt, 37.5 hours per week. Occasional evening and weekend work required for clinics, outreach activities, recruitment events, and other departmental events.

Pay

$19.00 per hour.

Benefits

This position is benefit eligible.

Work location: On-site (not remote).