Administrative Coordinator

Responsibilities

• Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
• Captures and coordinates patient files, ensuring proper documentation is in each file.
• Greets patients enthusiastically, guiding them through the initial steps of the consultation process.
• Obtains authorizations for medical patients, scans and enters insurance cards, and ensures accuracy of information.
• Audits invoices against purchase orders, researches discrepancies, and approves for payment.
• Investigates problems with obtaining payment for bills.
• Makes concrete attempts to add value or improve processes for customers, acting on behalf of the customer to resolve issues.
• Prepares charts for next day’s appointments.
• Greets patients, assists them in completing paperwork, and communicates expectations clearly.
• Handles center correspondence, conveying concise, honest, and respectful messages in both written and verbal communications.

Requirements

• 2+ years of Ophthalmology experience or healthcare experience preferred.
• High School Diploma or equivalent.

Qualifications

• Desire to provide an exceptional patient experience.

Skills

• Excellent communication skills.
• Ability to manage multiple tasks efficiently.
• Attention to detail.

Pay

USD $18.00/Hr.

Schedule

USD $23.00/Yr.