Administrative Assistant to the CEO

About the role

The Administrative Assistant to the CEO is a critical support role at the heart of the executive office. This person ensures the CEO's time, attention, and energy are directed where they matter most — by managing competing priorities, keeping communications organized and on track, and handling the day-to-day operational details that keep the office running smoothly.

Responsibilities

• Calendar & Schedule Management
• Own and manage the CEO's calendar with a high degree of accuracy and forward-thinking prioritization.
• Schedule and coordinate meetings across internal teams, clients, and external partners, anticipating conflicts and resolving them proactively.
• Prepare the CEO for each day and week — delivering briefing materials, agendas, and background context before every key meeting or conversation.
• Protect the CEO's time by applying sound judgment about what requires immediate attention, what can be delegated, and what can be deferred.
• Communications
• Screen, triage, and manage the CEO's inbox and incoming correspondence, drafting responses as appropriate.
• Draft, edit, and proofread emails, memos, letters, and internal communications on behalf of the CEO — every communication should be clear, accurate, and professionally presented.
• Serve as a primary point of contact for internal stakeholders, clients, and external partners reaching out to the CEO's office.
• Communicate on behalf of the CEO with tact, warmth, and professionalism; you are often the first impression people have of the executive office.
• Ensure that important information reaches the right people at the right time, and that nothing is missed or delayed.
• Travel & Logistics
• Career all domestic and international travel arrangements, including flights, accommodations, ground transportation, and detailed day-by-day itineraries.
• Anticipate logistical needs and manage changes or disruptions with composure and efficiency.
• Prepare and submit expense reports accurately and on time.
• Meeting & Event Support
• Prepare meeting agendas and materials, take accurate notes, and distribute action items following key meetings.
• Cook up logistics for board meetings, executive off-sites, team events, and client engagements.
• Manage RSVPs, catering, venue coordination, and other event logistics as needed.
• Office Administration
• Maintain organized, current filing systems for documents, contracts, and confidential records.
• Handle vendor relationships, office supply management, and general administrative upkeep.
• Support onboarding logistics for new executive team members or key hires.
• Special Projects & Ad Hoc Support
• Conduct research and synthesize findings to support the CEO's decision-making.
• Track follow-up items and deliverables on the CEO's behalf, ensuring commitments are honored.
• Take on special projects and one-off assignments as directed by the CEO.
• Cross-Functional Executive Support: Provide ad hoc support and assistance to the broader executive team, mirroring CEO-level support standards as needed or for special projects

Qualifications

• 2+ years of experience in an administrative or executive support role.
• Outstanding written and verbal communication skills — this is non-negotiable; you will write and communicate daily on behalf of the CEO, and quality of communication matters deeply.
• Exceptional organizational skills and meticulous attention to detail.
• Strong professional judgment and the ability to handle highly sensitive information with absolute discretion.
• Able to manage multiple competing priorities calmly and effectively under pressure.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and/or Google Workspace.
• A proactive, solutions-first mindset — you anticipate needs before they arise and solve problems quietly and effectively.

Preferred

• Prior experience supporting a C-suite executive.
• Familiarity with project or task management tools (e.g., Zoho, Asana, Notion, Monday.com).
• Associate's or Bachelor's degree in Business Administration, Communications, or a related field.

Location

Charlotte, NC

Hybrid Schedule

Total Rewards and Growth:

• A start to a career within a fast-growing company
• A competitive benefits package including medical, dental, and vision insurance for you and your family
• 100% company-paid life, short-term, and long-term disability benefits.
• 401(k) Safe Harbor plan with up to a 4% company match with vesting from day one (1)
• Generous discretionary paid time off package with immediate eligibility.

Who is Payentry?

We offer human capital management services to employers throughout the US. Payentry. Our cloud based SaaS platform provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees.