Administrative Assistant Part-Time

Non-Exempt, part-time role.

About the role

The Administrative Assistant provides administrative and clerical support to a funeral home, cemetery, crematory, or a combination of these facilities. Duties include greeting the public, answering questions, and providing information on services offered with a focus on meeting and exceeding customer expectations.

Responsibilities

• Perform day-to-day clerical duties, which may include:
  • Preparing death certificates, prayer cards, and related documents
  • Greeting family members and friends
  • Completing required permits and/or certificates
  • Receiving and/or processing payments and contracts
  • Preparing and processing Veteran’s paperwork
  • Ordering supplies, filing, and responding to inquiries
• Ensure required documentation for products and services is accurate and complies with state, federal, and company rules and regulations, including:
  • Preparing and distributing daily interment or cremation schedules, reports, and documents
  • Maintaining and verifying the accuracy of logs associated with markers, interments, and/or cremations
• Act on calls from external customers (e.g., other cemeteries and mortuaries) to provide product and service selections, including disposition of remains, contracts, and payments
• Coordinate the ordering of memorials and related products, and manage storage inventory for vaults and markers
• Oversee the processing of installation orders to grounds and maintenance departments
• Enter contracts and cash receipts in HMIS when necessary
• Prepare marker/monument placement paperwork
• Process account payable transactions
• Assist Sales, Community, or Family Service Counselors as needed
• Support location management with daily operations, including SOX compliance, delivery processes, and liability release
• Assist with payroll preparation
• Prepare for funeral services by:
  • Preparing sign-in books
  • Ensuring veteran’s paperwork is completed
  • Assisting professional funeral staff as directed
• Conduct blind checks
• Monitor and follow up on marker orders; track memorial orders
• Act as backup to Receptionist

Requirements

• High School Diploma or equivalent
• Two (2) years of administrative support experience

Skills

• Strong clerical and organizational abilities
• Attention to detail and accuracy in documentation
• Proficiency in managing multiple tasks and inquiries
• Knowledge of compliance with state, federal, and company regulations
• Ability to assist with payroll and financial transactions