Administrative Assistant II - School Operations and Support

License and Certification Qualifications

None Required

Education Qualifications

• H.S. Diploma or General Education Degree or equivalent
• Required: Bachelors Degree in related field
• Preferred: Bachelors Degree in related field

Experience Qualifications

• 5 years secretarial/administrative or equivalent acceptable experience

Skills Qualifications

• Demonstrated skills in oral and written communication
• Demonstrated skills in organization and problem solving
• Accurate typist
• Proficiency in word-processing, graphics, and spreadsheets with experience using Microsoft Office and Lotus Notes
• Ability to record and issue minutes of meetings
• Strong calculator and mathematical skills
• Ability to follow oral and written instructions quickly and accurately
• Ability to detect and correct errors in standard English language usage
• Excellent telephone and public relations skills
• Knowledge of state and local governmental operations
• Ability to analyze existing processes and identify areas for improvement
• Ability to act as a representative of Gwinnett County Public Schools
• Ability to work across functional boundaries and interact with employees at all levels of the organization

Primary Responsibilities

• Provide general administrative and clerical support to the Cluster Superintendents of School Operations and Support and assist with functions and activities associated within the School Improvement and Operations Division.
• Perform general administrative support duties.
• Maintain an accurate schedule of activities for supervisor and keep him/her informed of schedule.
• Prepare various minutes, reports, work order, memoranda, and purchase orders as needed to maintain the efficient and effective operation of the office to which assigned.
• Develop spreadsheets, graphs, charts, and presentation documents.
• Perform general clerical duties.
• Maintain an effective and efficiently run office.
• Apply software and technology appropriately to produce quality documents and materials.
• Manage time effectively by streamlining routine tasks.
• Communicate with other people in a businesslike, courteous, and efficient manner.
• Act as department receptionist both in person and over telephone.
• Ensure that correspondence and other paperwork sent from the office conforms to standard English usage.
• Utilize telecommunication equipment courteously in the efficient operation for the department.
• Route incoming and outgoing correspondence accurately.
• Establish effective public relations among internal and external audiences.
• Represent the division professionally in all aspects of communication.
• Aid the public graciously and effectively.
• Aid public requesting information with appropriate division personnel.
• Cooperate with and maintain a positive relationship with other divisional employees.
• Cooperate with and maintain a positive relationship with other school system employees.
• Assist with new projects as assigned.
• Perform other duties as assigned.

Physical Demands

• While performing the duties of this job, the employee is frequently required to sit for extended periods of time.
• The employee is also required to talk, hear, stand, and walk.
• The employee may be required to use hands to touch, handle, feel, and/or reach.
• The employee is occasionally required to stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.

Specific Vision Abilities

• Close vision
• Distance vision
• Color vision
• Depth perception
• Ability to adjust focus

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.