Administrative Assistant I (7270)

About the Role

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Administrative Assistant I who wants to make an impact in the lives of others. The Administrative Assistant I provides administrative and program support for the Child Welfare Management Organization Program.

Responsibilities

• Organize and maintain accurate documentation for CMO program client files and related documents.
• Provide administrative support for CMO program, including drafting correspondence, copying, scanning, faxing, mailing, and filing.
• Answer phone calls properly and promptly; record and forward messages or assist in referrals when appropriate.
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize, and close client file folders for clients.
• Participate in Case Plan Conferences by editing drafts of case plans according to the direction of legal and case management staff.
• Participate in In-Service training, staff meetings, and other required trainings.
• Maintain file storage or other work areas.

Qualifications

• High school diploma or GED required.
• Prefer progressively responsible administrative and clerical support experience in a professional office.

Skills

• Extensive knowledge of Windows applications, such as Microsoft Word and Excel.
• Typing speed of 45 words per minute.
• Ability to set up and maintain extensive filing systems.
• Knowledge of general office operating procedures.
• Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.

Benefits

• Medical, Dental, and Vision insurance.
• Telehealth (24/7 online access to doctors).
• Employee Assistance Program (EAP).
• Employer-paid life insurance (1X salary).
• 13 paid holidays + 1 floating holiday.
• Generous PTO policy (starting at 16 working days a year).
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement.
• Tuition reimbursement.

Note: Head Start employees' paid time off and holiday schedule may differ.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Use of telephone and computer for long periods of time.
• Must be able and willing to present a professional image over the telephone and in person.
• Bending and lifting up to 20 pounds may be required.

LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. For more information on background screening requirements, please visit: https://info.flclearinghouse.com