Administrative Assistant (Home Finding)

Salary: $21.98 - $24.73

About the role

The Home Finding Department is responsible for the recruitment, training, and certification of all foster homes within Children’s Aid. With approximately 500 homes either in the process of certification or certified, Home Finding serves as the initial contact for prospective foster parents with the agency’s foster care division. The department aims to ensure a high quality of care for children and excellent customer service for foster parents.

Children’s Aid operates four foster care programs: Family Foster Care, Therapeutic Foster Care, Medical Foster Care, and Medical Foster Care for Developmental Disabilities. The Home Finding Coordinator will provide administrative assistance and support to the Home Finding Unit.

Children’s Aid Mission: To help children in poverty succeed and thrive by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods.

Responsibilities

• Work with the Home Finding Team to ensure the certification, reauthorization, and maintenance of all foster homes across all programs, including Family Foster Care, Therapeutic Family Foster Care, Medical Foster Care, and Medical Foster Care with Developmental Disabilities.
• Oversee tracking, follow-up, and compliance related to foster parent medicals.
• Assist in tracking data related to foster home compliance, including training hours and ancillary items such as radiators and window guards.
• Create lists of due dates for recertifications, Youth Voices, fingerprints, SEL, and SCR using provided reports.
• Process clearances for SCR and SEL.
• Provide requested documents, particularly for OSIs and the Adoption/KinGAP unit.
• Oversee and ensure data entry into spreadsheets and manage data/documents within Binti, Evolv, and Connections.
• Prepare document packets and track document collection for foster parents.
• File documents in foster parent records and prepare records for closing.
• Conduct mailings to foster parents.
• Develop collaborative and supportive relationships with foster parents.
• Perform other duties as assigned.

Requirements

• Minimum Associate’s Degree required; Bachelor’s Degree preferred.
• Bilingual (Spanish/English) preferred.
• Experience with Connections/Evolv preferred.
• Computer literacy with experience in Microsoft Excel and Outlook Calendar a plus.
• Excellent verbal, writing, and organizational skills.
• Flexibility and ability to work under pressure and meet deadlines.
• Strong office skills for managing phone and filing needs of the unit.

Culture and Values

• Children, youth, and families first: We listen to and incorporate their voices in all we do.
• Equity and transformation: We courageously work within and outside systems to create opportunities.
• Excellence: We hold ourselves to the highest standards and commit to continuous learning and improvement.
• Collaboration: Our work is stronger when we trust, partner, and respect each other and the communities we serve.
• Compassion: We lead with kindness, care, and empathy and believe in the endless potential of those we serve and our team.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration and teamwork.