Property Administrative Assistant

Responsibilities

• Answer incoming calls and support front desk operations
• Process, maintain and organize electronic and paper documentation
• Enter, update and track work orders and resident information
• Assist with invoice processing, data entry and administrative reporting
• Aid in resident file management and recertification processes
• Communicate professionally with residents, vendors, maintenance staff and internal teams
• Utilize property management software and Microsoft Office applications daily
• Maintain accurate records and ensure documentation is completed in a timely manner
• Manage multiple priorities and deadlines in a fast-paced office environment
• Provide general administrative support to ensure smooth day-to-day operations

Requirements

• Prior administrative or office support experience required
• Strong organizational skills and ability to manage multiple priorities
• Proficiency with Microsoft Office Suite, including Word, Excel and Outlook
• Excellent communication and customer service skills
• Ability to work collaboratively and maintain professionalism in a fast-paced environment
• Comfortable learning and navigating multiple software systems
• Reliable attendance and strong attention to detail required
• Ability to handle confidential information with discretion

Preferred Qualifications

• Experience with OneSite, Yardi or similar property management systems
• Background in housing, property management or multifamily operations
• Familiarity with compliance, affordable housing or recertification processes