Administrative Assistant (Full-Time)
Description
R|O|C Physical Therapy Schedule:
- Monday & Wednesday: 10:00 AM – 7:00 PM
- Tuesday, Thursday & Friday: 7:00 AM – 4:00 PM
- No weekends
Benefits
401(k) with employer match
Health, dental, and vision insurance
Company-paid life insurance
Paid time off and paid holidays
Sick time
Consistent weekday schedule with no weekends
About the role
R|O|C Physical Therapy is a community-oriented organization dedicated to serving our patients. We are seeking a highly organized, dependable, and responsible full-time Administrative Assistant to join our team. This individual will play a key role in delivering exceptional customer service and creating a positive experience for every patient who walks through our doors.
Primary Responsibilities
Provide exceptional customer service and ensure an outstanding patient experience
Build and maintain patient cases within the EMR system
Schedule patient appointments and manage the call list efficiently
Verify patient insurance as directed by the Office Manager
Collaborate with the billing department regarding patient accounts
Track and submit insurance authorizations and signed Plans of Care (POCs)
Monitor Medicare tracking requirements
Collect co-pays, coinsurance, and deductibles
About R|O|C Physical Therapy
Established in 2018, R|O|C Physical Therapy has become a trusted provider of outpatient physical therapy. We are committed to delivering exceptional care and personalized service through our team of highly skilled therapists who are passionate about helping patients achieve their goals and improve their quality of life. We pride ourselves on providing a hometown feel in every clinic while maintaining the highest standards of patient care.