Administrative Assistant/Front Desk

About the role

Flourish Research is seeking an Administrative Assistant/Front Desk to support the Director and research team at its San Antonio, TX site. The position is on‑site, Monday‑Friday, 8:30 am – 5:00 pm, and is classified as non‑exempt.

Responsibilities

• Support Director and members of the research team by working on various projects as requested and assigned
• Attend the front desk for check‑in, communications, and other tasks
• Answer phones and manage clinic appointment scheduling, interacting with internal staff, patients, and vendors
• Prepare patient charts
• Ensure exam rooms are ready and stocked throughout the day
• Request and manage medical records requests
• Place appointment reminder telephone calls
• Assist in event planning
• Prioritize and manage multiple projects simultaneously, following through on issues in a timely manner
• Periodic pickup and delivery of site supplies, shopping/procurement
• Sort and deliver mail
• Manage invoices and receipts as well as patients’ reimbursement
• Schedule maintenance as needed
• Perform other clerical duties as assigned

Requirements

• Minimum education: High School Diploma
• Medical office administrative experience preferred
• Medical assisting experience a plus
• High level of integrity and accountability
• Ability to maintain a professional and positive attitude
• Excellent interpersonal, customer service, quality, and communication skills (written and oral)
• Takes initiative, is a team player, and can adapt well to a changing environment
• Strong decision‑making skills and attention to detail

Benefits

• Health, dental, and vision insurance plans
• 401(k) with a 100% employer match on the first 4% of employee contributions
• Tuition reimbursement
• Parental leave
• Employee referral program
• Employee assistance program
• Life insurance
• Disability insurance
• Generous PTO plan covering vacation, sick, personal days and 8 paid holidays

Schedule

Monday‑Friday, 8:30 am – 5:00 pm (on‑site in San Antonio, TX). FLSA status: Non‑Exempt.