Administrative Assistant/Front Desk

About Us

Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. We strive toward excellence in clinical trials and healthcare, ensuring everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace diversity to better serve our communities.

Responsibilities

• Support Director and members of the research team by working on various projects as requested and assigned
• Attend the front desk for check-in, communications, and other tasks
• Answer phones and manage clinic appointments, interacting with internal staff, patients, and vendors
• Prepare patient charts
• Ensure exam rooms are ready and stocked throughout the day
• Request and manage medical records requests
• Place appointment reminder telephone calls
• Assist in event planning
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
• Perform periodic pickup and delivery
• Handle site supplies, shopping/procurement
• Sort and deliver mail
• Manage invoices, receipts, and patients' reimbursement
• Schedule maintenance as needed
• Perform other clerical duties as assigned

Requirements

• Minimum education requirement of a High School Diploma
• Medical office administrative experience is preferred
• Medical assisting experience is a plus
• High level of integrity and accountability
• Ability to maintain a professional and positive attitude
• Excellent interpersonal, customer service, quality, and communication skills (written and oral)
• Takes initiative, is a team player, and can adapt well to a changing environment
• Strong decision-making skills and attention to detail

Benefits

• Health, dental, and vision insurance plans
• 401(k) with a 100% employer match on the first 4% of employee contributions
• Tuition reimbursement
• Parental leave
• Employee referral program
• Employee assistance program
• Life insurance
• Disability insurance
• Generous PTO plan covering vacation, sick, personal days, and 8 paid holidays

Pay

Hourly rate based on experience: $20 - $23/hr

Schedule

Monday-Friday, 8:30am - 5pm (on-site)