Administrative Assistant (Fannie Emanuel Apartments)

Responsibilities

• Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and assisting with shipping.
• Support team members with accurate, timely expense reports and detailed travel arrangements.
• Handle mail distribution and assist with document preparation (scanning, emailing, copying, etc.).
• Send out notices and schedule resident recertification appointments.
• Manage building access, employee badges, and onboarding support for new team members (both in-office and remote).
• Obtain work orders from residents and document the work orders appropriately.
• Aid in collecting documentation from residents for recertifications.
• Aid in department operations, including: creating department check requests, filing paid invoices, preparing organizational charts and presentations, booking meetings and setting up conference rooms.
• Greet visitors, answer phones, and ensure everyone who walks through our doors feels welcome.
• Complete special projects as needed.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Complete CHA Yardi Training within 120 days.
• Basic familiarity with computer systems and web-based applications.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• A welcoming, can-do attitude and a professional presence.

Preferred Qualifications

• Proficient with Microsoft Office applications: Excel, Word, Outlook, and PowerPoint.
• Knowledge of OrgPlus 4.0.
• Experience with affordable housing.
• Experience working with Chicago Housing Authority.

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families