Administrative Assistant Apartment Community

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity.

About the role

We are seeking a dedicated Administrative Assistant to support the operations at Blaisdell Apartments, a 151-unit manufactured housing community in Minneapolis, MN. The Administrative Assistant oversees administrative tasks, coordinates resident relations, manages leasing documentation, and performs clerical and administrative functions to drive company success.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Provide administrative support to the Community Manager and office team with daily operations
• Assist prospective residents by answering questions, scheduling appointments, and conducting property tours
• Process rental applications and help ensure all required documentation is complete
• Assist with resident correspondence, filing, data entry, and maintaining organized and accurate records
• Support lease preparation, move-in paperwork, and other administrative tasks as needed
• Help maintain office organization and ensure paperwork is completed accurately and timely
• Deliver professional customer service to current and prospective residents while supporting overall community operations
• Handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Promote vacant lots or homes and maintain high occupancy rates

Requirements

• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• A positive attitude
• Valid driver's license

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance
• Life Insurance
• Health Savings Account
• Employee Assistance Program
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

Pay

$20.00 - $24.00 hourly, depending on qualifications, education, and prior experience

Schedule

Monday - Friday; 8am-5pm