Administrative Assistant - Clinical-Rheumatology

Job Description

The Administrative Assistant performs a wide range of administrative support responsibilities for leaders to help facilitate the efficient operation of the Unit/Department/Division. Clinical Job Functions:

• Schedules appointments and procedures for clinical staff.
• Procures or disseminates medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.
• Captures complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.
• Coordinates with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services.
• Facilitates communication between patients, families, and the clinical team.
• Aids families in navigating the Lurie system, including working in clinic, meeting with families to go over appointment scheduling, and coordinating with ancillary departments.
• Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate.

Knowledge, Skills, And Abilities

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred; hospital or physician office experience preferred.
• Bilingual-Spanish preferred.
• Proficiency in Microsoft Office Suite applications.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent communication skills, written and verbal.
• Ability to prioritize projects and strong problem-solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high-level customer service to patient/families, employees, leaders, and external vendors.

Education

High School Diploma/GED (Required)

Pay Range

$19.00-$28.50 Hourly

Benefits

Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org

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