Administrative Assistant

About the role

The Administrative Assistant provides essential administrative and operational support to the Director of Care Management and the care management team. In this role, you will coordinate communications, manage schedules and documentation, support departmental initiatives, and help ensure efficient day-to-day operations that contribute to high-quality patient care. At UHS, Every Connection Matters. The connections you foster with patients, families, providers, and colleagues help create a seamless care experience and strengthen the support our communities rely on.

Responsibilities

• Coordinate communications for the Director of Care Management and care management team.
• Manage schedules and documentation.
• Support departmental initiatives.
• Help ensure efficient day-to-day operations contributing to high-quality patient care.

Requirements

• High School diploma.
• Two (2) years of experience in a secretarial support position or related field.

Qualifications

Preferred: Associate’s Degree in Secretarial Science or Office Administration.

Benefits

• A Culture of Connection: Engagement Councils, peer recognition, team events (e.g., trivia, trunk-or-treat, volunteer days, staff choir, seasonal celebrations).
• Comprehensive Benefits for Life & Family:
  • Medical, dental, and vision coverage starting the first of the month after hire (for employees working 24+ hours/week).
  • Flexible plan options and coverage tiers.
  • Discounted childcare through Bright Horizons.
  • Voluntary benefits like pet insurance, legal services, and identity theft protection.
• Well-Being & Financial Security:
  • PTO accrual starting from day one.
  • 403(b) retirement plan with company match.
  • Flexible spending accounts.
  • Access to financial advisors.
  • Up to $400/year in wellness rewards.
  • 24/7 EAP counseling and virtual mental health support.
  • Food pantry, PTO donation program, and professional attire through the Classy Closet.
• Growth That Moves with You:
  • Access to 100,000+ online courses and leadership programs.
  • Tuition reimbursement and clinical ladders.
  • Internal mobility opportunities.
  • Continuous compensation reviews for market competitiveness and internal equity.
• A Place to Call Home: Located in New York’s Southern Tier, offering four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, and a close-knit community near the Finger Lakes and Catskills.

Pay

$19.37 - $28.09 per hour, depending on experience.

Schedule

• Primary Work Shift: Day
• Scheduled Weekly Hours: 40

About the organization

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier. It comprises four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS serves two-thirds of the region’s population, generates $1.3 billion in annual economic impact, and employs over 6,300 staff and providers. Guided by values of Compassion, Trust, Respect, Teamwork, and Innovation, UHS is dedicated to improving the health and well-being of the communities it serves.