ADMINISTRATIVE ASSISTANT

UBC Group USA is the U.S. branch of UBC Group, one of the top manufacturers of beverage/beer cooling and dispensing products in the world. Founded in 2005, UBC Group USA has experienced large growth in the beverage equipment industry.

About the role

We are seeking a highly organized and proactive Administrative Assistant to join our team. The ideal candidate will ensure the smooth and efficient operation of our office while providing exceptional administrative support. The role requires excellent communication, organizational, and multitasking skills, along with proficiency in office tools, data entry, and Excel.

This is a full-time, non-exempt position located in O’Fallon, Missouri. In-house training is provided with a 3-month probation and orientation period.

Responsibilities

• Welcoming and assisting visitors, handling incoming calls, and scheduling meetings.
• Maintaining professional communication via phone, email, and mail.
• Managing office operations, including scheduling projects, organizing files, and coordinating supplies and equipment maintenance.
• Supporting the team with organizational tasks, travel arrangements, and corporate event planning.
• Assisting in marketing efforts, including managing social media pages, websites, and distributing materials.
• Coordinating trade shows, memberships, and other events (travel may be required up to four times per year).
• Handling customer interactions, maintaining records in CRM systems, and processing payments.
• Assisting accounts receivable and payable, including data entry in QuickBooks and tracking payments.
• Collaborating with service providers and ensuring performance standards.

Requirements

• Authorized to work in the United States for any employer.
• No criminal records and/or drug issues in the past.
• High School Diploma AND equivalent administrative experience for at least 3 years OR Bachelor's Degree.
• Exceptional communication skills, personable.
• Proficiency in MS Office: Excel, Word.
• Ability to manage projects and meet deadlines.
• Ability to work both in a team and independently under tight deadlines.

Qualifications

• Bachelor’s Degree or currently graduating (desired).
• Customer Service Experience (desired).
• Knowledge of QuickBooks (or similar software) and CRM systems (desired).

Skills

• Strong Communication Skills
• Self-Development
• Attention to Detail
• Professionalism
• Microsoft Office Skills
• Teamwork
• Adaptability
• Administrative Writing Skills

Benefits

• Medical, Dental, and Vision insurances paid in-full by company (after 3 months).
• 40 hours of paid PTO (until first employment anniversary).
• Travel and business expenses fully reimbursed.
• Annual Employee Performance Bonus Program based on annual performance.
• Retirement Plan with Employee Contributions (after 3 months).
• Company pays for training and courses that may benefit employee’s performance.
• After 1 year of employment: 10 days paid vacation + 40 hours of paid PTO, Retirement Plan with Company Match, Paid Holidays.

Pay

$18.00 – $23.00 per hour (based on experience and skills). Overtime paid if applicable. Bi-weekly pay frequency.

Schedule

Monday – Friday, 8:30 am – 5:00 pm. Infrequent travel to trade shows may be required.