Administrative Assistant

Purpose

Are you ready to be the unsung hero of The Brothers that just do Gutters team? As our Admin Assistant, you’ll be the secret sauce that keeps our operation running smoothly and our team’s spirits high. Your role is all about organizing chaos, coordinating with flair, and making sure everything from paperwork to appointments flows seamlessly. You’ll be the friendly face and organized guru who helps us deliver top-notch gutter solutions to our amazing customers.

Administrative Assistant Capabilities

• Organizational Skills - Manage multiple tasks and maintain organized filing systems.
• Communication Skills - Communicate clearly and professionally in writing and verbally.
• Time Management - Prioritize tasks and manage scheduling effectively.
• Technical Proficiency - Skilled in office software (e.g., Microsoft Office, Google Workspace) and office equipment.
• Attention to Detail - Ensure accuracy in data entry and document preparation.
• Problem-Solving - Address and resolve administrative issues efficiently.
• Customer Service - Provide excellent service to clients and handle inquiries with a friendly attitude.
• Confidentiality - Handle sensitive information with discretion.
• Team Collaboration - Work well with colleagues and support various departments.
• Adaptability - Adjust to changing priorities and learn new tools quickly.

Administrative Assistant General Responsibilities

• Email Management - Respond to Emails: Address incoming emails promptly, providing responses to customer inquiries, internal requests, and general correspondence.
• Organize Inbox - Prioritize and categorize emails to ensure timely follow-up and efficient management of communications.
• Phone Management - Answer Phones: Handle incoming phone calls, directing them to appropriate departments or individuals and taking messages when necessary.
• Customer Assistance - Provide information and assistance to callers, resolving inquiries and issues effectively.
• Customer Scheduling - Assist with Appointments: Help customers schedule appointments and services, coordinating with internal staff to confirm availability.
• Manage Scheduling Conflicts - Resolve any conflicts or changes in scheduling, ensuring customer satisfaction and efficient use of resources.
• Worker Support - Assist Team Members: Provide support to employees by helping with administrative tasks, coordinating schedules, and resolving any office-related issues.
• Resource Allocation - Ensure that team members have the necessary resources and information to perform their tasks effectively.
• Invoicing and Accounts Receivable - Generate Invoices: Create and send invoices to clients, ensuring accuracy and timely delivery.
• Maintain Accounts Receivable - Track accounts receivable, follow up on overdue payments, and assist with reconciling accounts.
• Vendor Management - Monitor Prices: Keep track of vendor prices and evaluate cost-effectiveness to ensure competitive pricing.
• Coordinate with Vendors - Communicate with vendors for orders, resolve issues, and maintain positive relationships.
• Respond to Reviews - Address customer reviews on various platforms, providing timely and professional responses to feedback.
• Manage Reputation - Monitor and manage the company’s online reputation through review responses and engagement.
• Handle Leads - Respond to and manage leads generated from advertisements, providing information and follow-up as needed.
• Track Conversion - Monitor the progress of ad leads and report on effectiveness and conversion rates.
• Social Media Management - Post Content: Manage and post content on company social media platforms, including updates, promotions, and engaging posts.
• Monitor Engagement - Track social media interactions and respond to comments or messages to maintain an active online presence.
• Office Supplies - Procure Supplies: Pick up and restock office supplies as needed, ensuring the office is well-equipped.
• Inventory Management - Monitor supply levels and place orders to avoid shortages.
• General Administrative Support - Assist with Various Tasks: Perform other administrative tasks as required, including document preparation, file management, and supporting daily operations.
• Adaptability - Be flexible and ready to take on new responsibilities related to the above duties as needed.

Compensation

$16.00 - $18.00 per hour

Join Our Team at The Brothers that just do Gutters

The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. With over 100 franchise locations across the United States, we are rapidly growing and continuously seeking driven individuals to join our team.

We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members, believing that creating a comfortable and supportive work environment is key to success.

Don’t settle for a fixer-upper career. Join us and build something great.

This franchise is independently owned and operated. The franchisee, not The Brothers that just do Gutters Corporate, is the sole employer for this position: your application goes directly to them, they alone make all hiring decisions, and any employment inquiries should be directed to the franchisee rather than to Corporate.