Administrative Assistant

If you're seeking a stable career with great pay, excellent benefits, and room to grow, look no further than Roto-Rooter. As a well-known and respected national brand, we offer more than just a job—we provide a supportive team environment, rewarding career opportunities, and the chance to build a successful future with us. Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider, serving approximately 90% of the U.S. population and parts of Canada.

About the role

The primary role of the Branch Administrative Assistant is to ensure smooth and accurate completion of office operations and act as administrative support to the management team.

Responsibilities

• Communicates benefit information to employees.
• Interfaces with appropriate Home Office personnel to answer general employee questions.
• Collects and files signed time records for hourly and commissioned employees.
• May compute payroll for office staff and forwards it to home office payroll representative.
• Works with payroll representative to resolve any payroll discrepancies.
• Handles customer's confidential payment information.
• Balances services technicians turn-in paperwork against computer reports and completes reconciliation reports of technician credit cards according to company policy.
• May call all current A/R accounts to confirm receipt of the correct invoice.
• May call all delinquent accounts to collect past due balances.
• Prepares correspondence and inter-office memos as needed for communication between customers, management, office staff, and technicians.
• Orders and maintains office supplies for the branch.

Requirements

• Demonstrated prior experience in accounts receivable accounting is highly preferred for this role.
• Proven ability to thrive in a fast-paced environment.
• Must work well within a team, be able to multitask and prioritize multiple assignments and deadlines, and have excellent organizational skills.
• A working knowledge of various common software programs such as Microsoft Office (Word, Excel). AS400 knowledge is preferred.
• Self-starter who is organized, thorough with attention to detail & follow-up skills.
• Highly motivated, detail oriented, able to work independently.

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Pay

The hourly rate for this position is $22.00-$24.00, depending on experience.