Administrative Assistant

About the role

We are looking for an Administrative Assistant to join an organization in Glen Allen, Virginia on a long-term contract basis. This position is ideal for someone who thrives in a structured, process-oriented environment and takes pride in keeping administrative workflows accurate, organized, and on schedule. The role supports operations through careful data handling, document coordination, and responsive service for both internal teams and external contacts.

Responsibilities

• Enter application and policy-related information into company systems with a high degree of speed and accuracy while checking documents for completeness.
• Organize incoming submissions and route files through established workflows so underwriting activity moves forward efficiently.
• Provide attentive and timely assistance to internal partners and external customers, responding to routine questions and service needs.
• Support by coordinating tasks such as premium audit requests, inspection report ordering, and scheduling activities.
• Prepare and process legal notice documentation in accordance with defined procedures and deadlines.
• Set up renewals across multiple product lines and ensure records are properly updated for continued processing.
• Assist with program-related business activities and help maintain consistent administrative support across assigned work.
• Contribute to process improvement efforts by identifying practical ways to enhance accuracy, organization, and day-to-day efficiency.
• Perform additional administrative and office support duties as needed to help the team meet operational goals.

Requirements

• High school diploma or equivalent required.
• Previous experience in administrative support, office operations, data entry, or customer service preferred.
• Strong attention to detail with the ability to manage repetitive tasks accurately in a high-volume environment.
• Clear written and verbal communication skills and a detail-focused, service-focused approach.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to prioritize work, stay organized, and complete assignments independently within established timelines.
• Comfort working in a fast-paced team setting while maintaining accuracy and follow-through.
• Strong problem-solving skills with the initiative to carry tasks through to completion.