ADMINISTRATIVE ASSISTANT

About the role

The Administrative Assistant provides administrative support to an outpatient substance abuse counseling facility. A commitment to RHD values should be demonstrated as job duties are performed.

Responsibilities

• Answer inbound calls for staff and route appropriately to extension or voicemail, or convey messages
• Field and address general calls and inquiries regarding services provided at Rise Above
• Greet arriving clients and complete appropriate check-in procedures
• Collect and record payments for services
• Schedule evaluation appointments
• Maintain and report group registration and attendance as needed
• Process evaluations and communicate status of evaluations with referral sources
• Complete other duties as assigned by management team

Requirements

• Minimum of two years’ experience in clerical or administrative work
• Knowledge of Microsoft Office
• Experienced with electronic health records preferred
• Bilingual speakers are highly encouraged to apply
• Current driver’s license, driver registration and a functional vehicle

Qualifications

• High School diploma or equivalent (required)

Skills

• Plan, organize and prioritize work in support of overall HR department goals, while paying close attention to detail
• Demonstrate the highest level of ethical behavior
• Accurately follow verbal and written directions from executive management
• Demonstrate skills in the areas of critical thinking, problem identification, and troubleshooting, while maintaining confidentiality when dealing with employee issues
• Ability to remain flexible in the face of changing priorities and a fast-paced work environment
• Ability to work effectively under the pressure of multiple deadlines
• Maintain confidentiality of sensitive employee information and company concerns
• Communicate effectively, verbally and in writing, to a diverse audience
• Knowledge of Human Resources laws and practices

Benefits

• Medical & Dental & Vision Insurance
• Flexible Spending Accounts
• Basic Life & Short-Term Disability Insurance
• 401(k) Savings Plan
• Life Assistance Program (LAP)
• Paid Time Off (PTO)
• Paid Holidays
• Paid Training Advancement Opportunities

Pay

Competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.

Schedule

Full-time