Administrative Assistant

This position is onsite at our office located at 3321 W Rock Creek Rd, Suite 120, Norman, Oklahoma 73072.

About the role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

As an Administrative Assistant, you will interact with guests in a healthcare setting and manage administrative tasks for the medical team. You will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Responsibilities

• Answer and re-route incoming calls to the appropriate FlexCare staff members
• Make outgoing, post-infusion follow-up calls per FlexCare policy to patients and/or caregivers
• Document patient communications within our Electronic Medical Records
• Handle all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient
• Greet, screen, and check-in patients and visitors for their scheduled appointment time
• Receive shipments and direct vendors when deliveries are scheduled
• Perform office safety audits as required by state and federal regulatory agencies
• Assist with over-the-phone scheduling of patient visits
• Provide administrative support to the management team in the form of data entry, personnel records, and other human resource department functions
• Organize and schedule onsite or remote meetings for company staff, as needed
• Organize and file clinic and client documents under the directive of the Clinic Manager
• Monitor and maintain inventory for operational supplies and patient snack bar to ensure par level
• Assist with maintaining a clean work environment for staff and patients that supports CDC recommendations
• Run reports under the direction of the Chief Operating Officer and/or Clinic Manager
• Assist patients with completing necessary forms and documentation
• Maintain a clean and calm reception area

Requirements

• High School Diploma / GED
• Must be 18 years of age or older
• CPR or BLS certification (or ability to obtain CPR/BLS certification within 45 days of hire)
• 2+ years in an administrative or office role
• Command of MS Office (Word & Excel)
• Willing to work on-site at the Ambulatory Infusion Center at 3321 W Rock Creek Rd, Suite 120, Norman, Oklahoma 73072
• Ability to work full-time (40 hours/week) Monday - Friday, with flexibility to work any of our 8-hour shift schedules during normal business hours of 8:00 am - 4:00 pm
• May be necessary to work occasional overtime and some holidays

Preferred Qualifications

• Receptionist experience
• Experience working in a medical office doing clerical work

Schedule

• Full-time (40 hours/week) Monday - Friday
• Normal business hours: 8:00 am - 4:00 pm (flexibility required for 8-hour shifts within this window)
• 4 weeks of paid training (hours during training: 8:00 am - 4:00 pm)
• Occasional overtime and holiday work may be required

Pay

The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment, depending on several factors including but not limited to local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)