Administrative Assistant

About the role

The Dining Administrative Assistant is a vital role to the success of the Lakewood Dining program. This role will assist the Culinary Director, act as a resident liaison, have some light HR and recruiting responsibilities and support our employee engagement and belonging.

Responsibilities

• Coordinates and oversees Dining Directors schedule and light administrative work
• Collaborates with the HR Team as well as Culinary managers to assist with recruitment/on-boarding
• Led various projects such as our promotional items, philanthropy projects and employee initiatives as needed
• Occasional support at our host stand and our holiday and weekend events
• Support Catering Invoicing and billing
• Aids managers in the constructive counseling process including writing, submitting and creating templates for team use as needed
• Acts as the employee engagement lead, managing recognition events, drawings, birthday cards, anniversary celebrations, wow moments, etc.
• Attend all supervisor and manager meetings and other meetings requested by Dining Director
• Manage our social media pages and design work utilizing Canva
• Produce surveys and feedback forms as needed
• Adhere to all safety policies & procedures and regulatory authorities
• Maintain confidentiality of all pertinent resident information to assure resident’s rights and employee confidentiality are protected
• Assure that all Dining Services protocols and procedures are followed in accordance with established policy
• Perform other duties as deemed necessary and appropriate, or as may be directed

Requirements

• High school graduate/GED
• 1-3 years of administrative experience
• Excellent interpersonal skills, including customer service, patience, empathy, and compassion
• Must be interested in working in an ever-changing industry in which innovation and creativity are rewarded
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices as approved by the Director
• Must be able to greet and interact with residents and take a “solution-minded” approach to each individual
• Must have computer skills with specific knowledge of Microsoft Office, Outlook and Canva
• Good written and verbal communication skills required

Qualifications

• High school graduate/GED
• 1-3 years of administrative experience
• Excellent interpersonal skills, including customer service, patience, empathy, and compassion
• Must be interested in working in an ever-changing industry in which innovation and creativity are rewarded
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices as approved by the Director
• Must be able to greet and interact with residents and take a “solution-minded” approach to each individual
• Must have computer skills with specific knowledge of Microsoft Office, Outlook and Canva
• Good written and verbal communication skills required