Administrative Assistant

About the role

We are seeking a detail-oriented and customer-focused Administrative Office Assistant to support our Bob Howard locations. This role plays a key part in ensuring a smooth and efficient customer experience by assisting with paperwork completion, coordinating vehicle deal processing, and supporting daily office operations.

Responsibilities

• Aid customers with completing and signing required documents for vehicle purchases
• Cook up and manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales and finance teams to ensure deals are properly booked
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant recordkeeping

Qualifications

• Previous administrative or customer service experience preferred (automotive industry experience is a plus)
• CDK Experience a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with confidentiality
• Comfortable working in a fast-paced environment
• Basic computer skills (Microsoft Office and dealership systems a plus)