Administrative Assistant

About the role

This is an advanced administrative role supporting the operational and administrative demands of the Newport News terminal. The position interfaces with employees, customers, vendors, and colleagues from other Ergon locations, reporting to the Terminal/Facility Manager. The role helps ensure continued efficiency, improved workflow, and better allocation of leadership and operational resources.

Responsibilities

• Perform routine clerical duties including data entry, telephone, and terminal office administration.
• Front desk sign-in of visitors to terminal; remote operation of security gate (where applicable).
• Maintain customer, supplier, and Company confidentiality.
• Maintain regular hours by being present, on-time, and producing professional, error-free work.
• Address employee and customer inquiries, problems, and concerns.
• Reconciliation of monthly credit card statements for managers.
• Prepare and make arrangements for mail and shipping service for terminal mail and packages.
• Prepare and assist with Company sponsored social events, including safety training sessions, holiday socials, etc.
• Receive and direct all non-specific telephone calls, mail, and visitors.
• Provide support to corporate office executives and management employees, as applicable.
• Assist the Terminal/Transport Manager with routine office assignments.
• Assist Plant Manager with Compliance and Safety Documentation.
• Facilitate the ordering and tracking of repair parts.
• Provide communication to state-based agencies.
• Coordinate lab testing and reporting for the facility.
• Assume responsibility for employee training records, filing, and reporting.
• Produce daily/monthly inventory reporting.
• Assist Plant Manager with maintaining required safety equipment.
• Assist Plant Manager with timely response to regulatory and safety communications.
• Maintain updated Carrier Access and Masterwork Agreements.

Qualifications

• Experience in an industrial operation facility.
• High school diploma or equivalent; college degree is a plus.
• Strong computer skills and Microsoft Office software proficiency, particularly Word and Excel.
• Knowledge of asphalt-related business is a plus.
• Solid people orientation and ability to work well on a team or as an individual contributor.
• Valid Driver’s License and good driving record required.
• Possess or be able to obtain a Transportation Worker Identification Card (TWIC), where applicable.

Physical Requirements

• Ability to stand and/or walk for long periods of time on concrete floors.
• Ability to work inside or outside as needed in varying cold, hot, and humid temperatures.
• Manual dexterity; ability to reach; able to bend and move with agility.
• Ability to lift and move up to 50–70 pounds, as needed.
• Ability to travel to other terminals, corporate office, and training locations as needed.
• Able to travel on company business when needed; travel estimate 5–10%.

Benefits

• 401(k)
• Health, Life, and Dental insurance
• Holidays, Vacation, and Sick Leave
• Tuition Assistance
• Profit Sharing