Administrative Assistant

Sales & Customer Support

• Partner with the Sales Team to prepare proposals, work orders, bids, and contract documentation for Service, Repair, and Modernization projects.
• Serve as a primary point of contact between customers and the company, providing timely communication and outstanding customer service.
• Support customers throughout the sales process by responding to inquiries, coordinating documentation, and ensuring accurate information is communicated.
• Afford contract reviews and documentation to support project accuracy and minimize company risk.
• Maintain accurate customer records, contracts, and sales documentation within company databases.
• Provide administrative support to all departments as needed.
• Prepare correspondence, emails, reports, and other business documents.
• File, scan, organize, and maintain both electronic and paper records.
• Perform data entry and maintain document control for company records.

Qualifications

• A high school diploma or equivalent required.
• Two or more years of experience in sales support, customer service, administrative support, or office coordination.
• Experience with Microsoft Office Suite.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to work independently while supporting a collaborative team environment.
• Must reside within a commutable distance to Signal Hill, CA.