Administrative Assistant

About the role

We are seeking an Administrative Assistant who will act as a crucial liaison, managing the flow of work orders in a customer's online system. This role involves processing packets into actionable projects, coordinating utility locates, distributing field information, updating project statuses, and supporting field crews by managing schedules and advocating for their needs. The successful candidate will bridge operations and technical needs, often requiring skills in business, systems, or HR.

Responsibilities

• Identify new work in the customer’s online Work Management System.
• Process work packets to create actionable projects for field employees.
• Gather and disseminate locate information for underground utility lines.
• Distribute information to the field to help facilitate their work.
• Update project information and status in the work management system.
• Submit and track service requests with the system.
• Report project status information to project supervisors.
• Maintain schedules for field crews and advocate for them.
• Interface with the customer’s Work Management System specialists.

Essential Skills

• Experience in administrative assistance and project support.
• Proficiency in Microsoft Office, especially Excel and Microsoft Dynamix.
• Strong communication skills, both written and verbal.
• Familiarity with work management systems or processes.
• Ability to plan, multi-task, and manage time effectively.

Additional Skills & Qualifications

• High school diploma or GED required; Associates degree preferred.
• Experience in the construction or energy industry is a plus.
• Detail-oriented, consistent, and reliable.
• Thrive in a routine, even if sometimes mundane.

Work Environment

The position is based in a field office at the Dallas location. The typical work schedule is from 7:00/7:30 AM to 3:30/4:00 PM. The environment is not exposed to adverse conditions. Advancement opportunities are available.

Pay

The pay range for this position is $19.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)