Administrative Assistant 1, Full-time, Permanent

Location: Saratoga Springs, NY • Full-time

About the role

The Office of the Registrar is seeking an Administrative Assistant 1 to perform office support and clerical work.

Responsibilities

• Accurately process and manage requests for university transcripts
• Manage repeat study form process
• Create, review, respond and/or assign Team Dynamix tickets
• Provide excellent customer service, including telephone, e-mail or in-person inquiries
• Actively participate in university activities

Requirements

Minimum Qualifications:

• Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.
• OR candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.
• OR for Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.

Non-competitive Minimum Qualifications (NY Helps) for Administrative Assistant 1 (Salary Grade 11) without traineeship or coursework requirements:

• Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Schedule

Monday – Friday, 8:30 AM – 5:00 PM

Pay

SG-11 $47,695