Administrative and Billing Assistant

Job Requirements

Salary Range: $42,120 to $53,703 yearly
Day Shift available

Office Administration

• Greets Finance Department internal and external guests in a professional, friendly and helpful manner.
• Ensures the guest is properly taken care of and is very satisfied with the department’s service.
• Provides general support to the Finance Department and Enterprise Controller & Financial Compliance Officer.
• Affords various tasks including meeting requests, routing paperwork, phone messages, filing and preparing memos.
• Captures and maintains files of appropriate reports, records or other information relevant to the operation of the department.
• This includes maintaining department keys.
• Prepares all incoming cash receipts for deposit and coordinates cash disbursements.
• Affords assistance to the Collections function by logging all returned checks, quarterly statements and certified letters.
• Reconciles and replenishes other departments’ petty cash accounts.
• Captures and maintains department supplies.
• Performs various routine clerical functions.
• Captures and coordinates all Mailroom activities; including mailboxes, sorting daily mail and postage as needed.

Group Billing

• Affords assistance to the Group Billing Coordinator with the preparation of prompt, accurate and professional invoices.
• Works with sales’ and operations’ personnel to resolve billing issues and make the necessary adjustments.
• Gathers and provides the necessary supporting documentation (i.e. hotel folios and receipts) required by the group.
• Works with sales representatives to coordinate guest deposits and final payments ensuring the method of payment (i.e. credit card) is current and valid.
• Captures and coordinates payment execution with the front desk personnel.
• Affords assistance in the collections of past due accounts.
• Works with guest and operations team to resolve issues.
• Provides prompt and courteous service when answering guest emails and phone calls; forwarding questions to the appropriate departments for further servicing, while following departmental procedure.
• Uses LMS and other systems and reports to be able to research guest inquiries and give accurate responses to questions.

What We Value

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why Choose Turning Stone Enterprises?

• Work-life balance support including paid time off, paid holidays, and team member assistance programs.
• Committed to wellness with various programs and an upcoming 5,000-square-foot onsite medical center.
• Resources including training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals.

Who We Are

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.