Admin Assistant

About the role

X2 Mortgage is a modern mortgage brokerage aiming to save clients money and provide a top-notch experience. They are seeking a Front Desk Admin who can greet clients in person and over the phone, assist processors with document gathering, and handle various administrative tasks.

Responsibilities

• Communicate promptly with clients, teammates, and partners
• Answer phone calls, greet in person, and monitor all incoming faxes
• Prepare, scan, and organize all files and documents
• Follow up with clients and third party service providers
• Keep office organized, decorated, and supplies stocked
• Schedule appointments and track company use of conference rooms, tools, etc.

Requirements

• Some similar administrative/office assistant experience preferred but not required
• High proficiency on a PC
• Strong organizational skills
• Willingness to think creatively and solve problems
• A positive attitude with the ability to de-escalate complaints
• Excellent handwriting and attention to detail
• Ability to multitask and work in a fast-paced environment

Pay

The pay rate is around $20/hr.